InteractRx
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Terms of Service

Last updated: March 2026

1. Service Description

InteractRx is a web-based clinical decision support tool that provides drug interaction information for clinical pharmacists working in GP surgeries. The service allows users to check medication lists for potential drug interactions, view severity rankings, access dosage guidance, and generate clinical summaries with references to BNF and NICE sources.

By creating an account or using InteractRx, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service.

2. Important Clinical Disclaimer

Clinical Decision Support -- Not a Replacement for Clinical Judgement

InteractRx provides drug interaction information as a clinical decision support tool. It does not replace clinical judgement, the full BNF, or direct patient assessment. All clinical decisions remain the responsibility of the prescriber and the reviewing pharmacist. InteractRx should be used as one component of a comprehensive clinical assessment, not as the sole basis for prescribing decisions.

While we make every effort to ensure the accuracy and currency of our interaction data, no automated system can guarantee completeness. Always cross-reference critical clinical decisions with primary sources (BNF, NICE, SPCs) and exercise professional judgement.

3. Account and Subscription

Account Registration

To use InteractRx, you must create an account using a valid professional email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Subscription Terms

  • Subscriptions are billed monthly or annually, depending on your chosen plan
  • Each subscription covers one GP surgery and all clinical pharmacists working within it
  • Prices are stated in GBP and are exclusive of VAT where applicable
  • We may adjust pricing with 30 days' notice before your next billing period

Free Trial

New accounts are eligible for a 14-day free trial with full access to all features. No credit card is required during the trial period. At the end of the trial, you may subscribe to continue using the service or your account will be deactivated.

4. Acceptable Use

You agree to use InteractRx only for its intended purpose as a clinical decision support tool. You must not:

  • Use the service for any unlawful purpose
  • Enter patient identifiable data (names, NHS numbers, dates of birth, addresses) into the system
  • Attempt to access, tamper with, or use non-public areas of the service
  • Reverse-engineer, decompile, or disassemble any part of the service
  • Use automated tools (bots, scrapers) to access the service
  • Share your account credentials with individuals outside your GP surgery
  • Redistribute, resell, or sublicense the service or its data

5. Intellectual Property

All content, features, and functionality of InteractRx -- including but not limited to the software, interaction database, user interface, text, graphics, and logos -- are owned by InteractRx Ltd and are protected by copyright, trademark, and other intellectual property laws.

Your subscription grants you a non-exclusive, non-transferable, revocable licence to access and use InteractRx for its intended clinical purpose within your GP surgery. This licence does not grant you any right to reproduce, modify, or create derivative works from any part of the service.

Clinical summaries generated by the service may be copied and shared within the context of patient care (e.g., sharing with a GP to support a prescribing decision). They may not be republished or distributed commercially.

6. Limitation of Liability

To the maximum extent permitted by law:

  • InteractRx Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service
  • InteractRx Ltd shall not be liable for any clinical decisions made using information provided by the service
  • Our total liability to you for any claim arising from or related to the service shall not exceed the total fees paid by you in the 12 months preceding the claim
  • InteractRx is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

7. Termination

By You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access until that date.

By Us

We may suspend or terminate your account if:

  • You breach these Terms of Service
  • Your use of the service poses a security risk to us or other users
  • We are required to do so by law
  • We discontinue the service (with reasonable notice)

If we terminate your account without cause, we will provide a pro-rata refund for any unused portion of your subscription.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or related to these terms or your use of InteractRx shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms of Service from time to time. When we make material changes, we will notify you via email or through a notice within the InteractRx application at least 30 days before the changes take effect.

Your continued use of the service after the effective date of any changes constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@interactrx.co.uk
  • Post: InteractRx Ltd, Legal Department, [Address]
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© 2026 InteractRx. All rights reserved.

Data sourced from BNF, NICE, NHS dm+d